Early this morning, the City of St. Cloud reported a cybersecurity incident involving a ransomware attack targeting its systems. Officials have swiftly initiated a coordinated response, engaging with both state and local agencies to mitigate the impact of the attack and restore affected services promptly.
Despite the challenges presented by the cyberattack, the City of St. Cloud has maintained its commitment to public service, ensuring that city operations continue with minimal disruption. Government offices remain open, operating under adjusted conditions to address the current situation.
Key emergency services, including Police and Fire Rescue, are fully operational, with teams actively responding to all service calls. The City has also implemented temporary measures to ensure continuity in its public utilities and services. Notably, the Transfer Station is accepting payments in cash only for the time being, but trash and recycling collection schedules remain unchanged, emphasizing the City’s effort to maintain routine services for its residents.
In-person payments for Parks and Recreation are cash-only. Online facility reservation payments and online event registrations are still accepting credit card payments.
Residents requiring building inspections are encouraged to contact the designated hotline at 407-957-7224. Similarly, inquiries and requests for Public Works inspections can be directed to 407-957-7269, where city staff are available to provide assistance.
The City of St. Cloud appreciates the community’s patience and cooperation as it navigates through this cybersecurity challenge. Efforts to fully resolve the issue are underway, and updates will be provided as more information becomes available.
