The Osceola County on Aging will reopen its COVID-19 Emergency Utility Assistance Application on Tuesday at 10 a.m.

This application is for KUA customers (KUA infused $50,000 into the program), Toho Water Authority customers, (Toho also funded $50,000 to assist the program), and St. Cloud utility customers. The applicants will be assisted with KUA Good Neighbor Funds, Toho Water Assistance Program funds and St. Cloud Utilities Assistance Program funds.

The applications will be taken online at the Council on Aging’s webpage for COVID-19 emergency utility assistance , or go to under the Services tab, until all available slots are taken.

Eligibility guidelines: You may qualify for assistance if:

  • You are an Osceola Resident and have a past due KUA, TOHO or St. Cloud Utilities bill.
  • You have not received Utility assistance from the Osceola Council on Aging within one year from now.
  • Your Household is at or below 200 percent of the Federal Poverty level: a maximum of $2,082 per month of income for a single person, $2,818 for a two-person family, $3,555 for three-person, $4,292 for four-person. (See the website for full table)

This is an online application process developed to assist residents during the COVID19 pandemic. Please allow days business days to process your application. You will receive a call from an Osceola Council on Aging representative requesting back up documentation to verify eligibility.

The Council on Aging will continue to have normal Low Income Home Energy Assistance Program (LIHEAP) calls on the first and third Tuesdays of the month at 2 p.m. at 407-933-9540. The LIHEAP program assists clients who have KUA, OUC or Duke Energy accounts.