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</html><thumbnail_url>https://www.positivelyosceola.com/wp-content/uploads/2020/04/KUA.jpg</thumbnail_url><thumbnail_width>948</thumbnail_width><thumbnail_height>650</thumbnail_height><description>Responding promptly to customer concerns, maintaining high system reliability, and having knowledgeable and courteous employees helped Kissimmee Utility Authority to continue earning high marks for overall customer satisfaction in 2021, according to the results of a third-party survey released by the utility.</description></oembed>
