Duke Energy, a leading utility provider serving more than 8 million customers across six states, has reported a data breach that may have exposed personal information of its customers.
The company detected unauthorized access to customer data through its public website in May 2024. The compromised information may include utility account numbers, names, dates of birth, email addresses, mailing addresses, meter numbers, phone numbers, and the last four digits of Social Security numbers for residential customers, as well as the last four digits of federal tax IDs for businesses.
Duke Energy has stated that there is no evidence indicating that passwords, financial data, or access to online profiles were compromised. In response to the breach, the company has implemented several security enhancements to its public website and is offering 12 months of free credit monitoring through Experian to affected customers.
The company emphasizes its commitment to data security and has conducted an extensive analysis to prevent future incidents. Customers seeking more information are encouraged to visit Duke Energy’s official website.
Duke Energy serves approximately 8.2 million customers across six states. The company has assured customers that it takes the security of their information seriously and is committed to protecting their data. For more information and updates, customers can visit Duke Energy’s official website.
For further details and updates, customers are advised to refer to Duke Energy’s official communications.
