As Hurricane Milton barrels toward Florida as a potentially catastrophic storm, Heart of Florida United Way’s 211 Information & Referral Crisis Line is on high alert, prepared to support residents with essential services during and after the storm. With 211 operating 24/7, it is a lifeline for those seeking critical resources such as shelter locations, emergency housing, disaster relief, and emotional support to navigate the challenges posed by Hurricane Milton.
Since 2006, Heart of Florida United Way’s 211 service has connected individuals and families to health and human services across 14 Florida counties. The service is free, confidential, and accessible by dialing 211, texting your zip code to 898211, or visiting their online chat service.
How 211 Helps During Disasters
211 is especially vital during hurricanes and storms, providing information about:
- Local shelters and emergency housing
- Sandbags, tarps, food, and hygiene supply locations
- Medical supplies and crisis emotional support
- Disaster relief services and utility assistance
Heart of Florida United Way’s 211 line remains a critical partner in managing disaster response, covering counties including Orange, Seminole, and Osceola, while coordinating with state and national networks for wider reach.
For more information, visit their resource database or 211 Counts Dashboard, which tracks assistance requests in real-time.
