On Thursday the Osceola County Sheriff’s Office hosted a news conference for Attorney General Moody where she highlighted the first-of-its-kind app that allows consumers to report allegations of price gouging during a declared state of emergency in real-time directly to the Attorney General’s Office. The app, which is in both English and Spanish allows users to attach pictures and copies of receipts directly from smartphones when reporting suspected price gouging.

Attorney General Ashley Moody said, “The No Scam app has helped thousands of consumers report outrageous price increases during declared states of emergency, in English and Spanish. As this year’s hurricane season is already underway, I am encouraging all Floridians to download this free app to be ready to help us fight price gouging.”

During the news conference Sheriff Lopez, Osceola County’s first Hispanic Sheriff, reiterated in Spanish what the attorney general shared in English in the news conference. With the majority of Osceola County residents being Hispanic, it made sense for Attorney General Ashley Moody to pay a visit to Osceola and promote the bilingual free gouging reporting app.

“When I became the Attorney General, realizing that Florida is truly a microcosm of the rest of the nation in terms of our diversity and our communities, we wanted to make sure that everyone had the ability to report wrongdoing, scams, and price gouging regardless of language,” Moody shared.

In June 2019, Attorney General Moody’s office launched the No Scam Price Gouging Reporting App. Since then, the app has been downloaded by more than 21,000 consumers and has assisted consumer protection investigators in the Attorney General’s Office with more than 2,200 reports of suspected price gouging. The app also helps increase awareness about Florida’s price gouging statute.

The app permits users in real-time to:
• Send pictures of prices on signs, online posts, and products;
• Capture and report receipts and email confirmations;
• Write narratives of interactions with sellers and prices observed of essential commodities;
• Report prices of identical products offered by different sellers in the same vicinity; and
• Capture any additional supporting documentation.

The Attorney General’s No Scam Price Gouging Reporting App can be downloaded for free through Apple and Android stores by searching No Scam.

For tips on how to better report price gouging, read the Attorney General’s Tips for Avoiding Price Gouging and Gathering Gouging Evidence.

In May, Attorney General Moody released the 2021 Hurricane Preparedness Guide in advance of this year’s hurricane season. The guide is available in both English and Spanish.