Could there be any better timing for Telecommunicator Week?

Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event is a time to celebrate and thank those who dedicate their lives to serving the public. They are the voices heard at the other end of 9-1-1 and non-emergency calls — so they are truly the legion of first responders, as they are usually responsible for dispatching fire, police and EMT personnel to a site of trouble, and staying on with the caller as a lifeline to manage the incident until help arrives.

An estimated 240 million calls are made to 9-1-1 in the U.S. each year. 9-1-1 is for police, fire and medical emergencies only. In Osceola County, non-emergency numbers are:

  • Kissimmee Police: 407-864-3333
  • St. Cloud Police: 407-891-6700
  • Osceola County Sheriff’s Office: 407-348-2222

“As always, and especially through this COVID-19 pandemic, our Kissimmee Police dispatchers are hard at work serving both the public and our first responders,” KPD Chief Jeff O’Dell said via Twitter Monday. “I truly appreciate their commitment to duty!”

A big ‘thank you’ goes out to our dispatchers during Telecommunictor Week, who make a positive difference each hour and day of their work week!