The Central Florida Expressway Authority (CFX) announced the new E-PASS Volume Savings Program, which will increase toll discount savings for customers on all CFX-owned expressways starting in September. Toll transactions made on or after September 1, 2022 will be counted toward the volume savings program.
Approved by the CFX Board on September 8, the program replaces the E-PASS Customer Loyalty Discount Program that has provided toll discounts to E-PASS customers since 2016. E-PASS has provided toll discounts to customers since 1998.
Under the new volume savings program, E-PASS customers will save as much as 25% on tolls each month, as follows:
“We see the E-PASS Volume Savings Program as an extension of CFX’s customer-first toll policy, adopted by the Board in 2017,” said CFX Board Member Jay Madara, who helped craft the policy and the savings program. “Our priority is to put customers first, which includes providing savings wherever possible.”
The E-PASS Volume Savings Program is a tiered program that provides toll discounts based on the number of transactions per transponder each month. E-PASS customers are automatically enrolled in the program and savings will be credited to a customer’s account at the end of the month, starting in October 2022. There are no monthly transaction or processing fees.
“As a regional toll agency, CFX must balance infrastructure investments with customer-first programs. The CFX Board began discussions about the E-PASS Volume Savings Program in March 2022. The action of the board today will put additional savings back into the pockets of area residents, while still prioritizing essential roadway investments,” stated Sean Parks, CFX Board Chair and Lake County Commissioner.
E-PASS is the local prepaid toll program operated by the Central Florida Expressway Authority. E-PASS tolls collected on CFX expressways stay local and are reinvested back into the maintenance, operations, improvements and expansion of the CFX system. The free E-PASS sticker transponder works on all toll roads and most bridges in Florida, Georgia and North Carolina. The portable Uni works in 19 states and is available in black to blend into your windshield.
To take advantage of the E-PASS Volume Savings Program, get E-PASS online at GetEpass.com or download the E-PASS mobile app, call 407-823-7277 or visit the downtown E-PASS walk-in service center, or drive-up customer service Reload Lanes.