The City of St. Cloud customer lobby for the Building and Planning departments will be closed until Jan. 25. A department employee tested positive for COVID, and out of an abundance of caution for staff and citizens, the Department will be closed for 10 days.

Although the Department will be closed, staff will still be able to provide the following services:

Permit issuance may take up to 30 days from acceptance.

The permit main line 407-957-7224 will be forwarded to a city cell by late Wednesday afternoon or Thursday morning. The best way to contact the Building Department staff is via email at