Although it’s currently premature to determine whether the potential tropical activity in the Gulf of Mexico will impact Osceola County in the following week, authorities from Emergency Management are closely observing the situation. It’s time to take another look at Kissimmee Utility Authority’s 2023 Osceola Hurricane Handbook, a free, bilingual, comprehensive preparedness guide offered annually to Osceola County residents.

A partnership between KUA, Osceola County, the cities of Kissimmee and St. Cloud, Toho Water Authority and UF IFAS Extension in Osceola County, the handbook includes information on emergency shelters, evacuation routes, generator safety and power outage restoration as well as helpful telephone numbers, a disaster supplies checklist and a tropical cyclone tracking chart.

The handbook can be downloaded in English and Spanish from KUA’s website at Printed copies of the bilingual handbook are now available in KUA’s Carroll Street lobby, located at 1701 W. Carroll St, Kissimmee, FL.

“We provide this annual hurricane guide so that Osceola County families can prepare for the 2023 Atlantic Hurricane Season by taking the steps necessary to ensure their safety,” said KUA President and General Manager Brian Horton.  “As you work on your plan, rest assured that KUA is doing the same. We have a team of nearly 300 highly skilled employees ready to respond to severe weather at a moment’s notice.”

To receive a copy of the printed handbook by mail, residents should contact KUA at (407) 933-9838 or by e-mail at Persons with disabilities who would like to request this information in an alternative format should contact KUA at (407) 933-9838.

Founded in 1901, KUA is Florida’s sixth largest community-owned utility powering 90,000 customers in Osceola County, Florida. For more information, visit