Over 4,000 Kissimmee Utility Authority customers are “rounding up” their utility bills to help those facing a temporary financial crisis.
Launched in 2013, the program gathers voluntary contributions from participating customers by “rounding up” the cent portion their monthly bills to the next dollar. A bill of $110.73 would be rounded up to $111.00, with the additional 27 cents going to the utility’s Good Neighbor Utility Assistance Fund. KUA matches the donations dollar-for-dollar. The Good Neighbor Utility Assistance Fund provides emergency utility bill payment assistance to individuals and families in Kissimmee.
The average customer participating in Kissimmee Round-Up contributes about 50 cents per month, or six dollars per year. The most a customer would ever contribute in a single month would be 99 cents per account.
Customers wishing to participate in the program can opt to have their bills automatically rounded up each month, or can make a one-time donation to the fund.
“This may seem like small change,” said KUA vice president of customer service Susan Postans, “but multiplied by thousands of customers, it is small change that is making a big difference in our community.”
Customers can call KUA (407-933-9800) to enroll, or enroll online.
Thank you to KUA customers for making a small effort to help those in need, and making a positive difference in our community!