Starting Tuesday, SunRail will operate on a modified schedule, on weekdays only, until further notice.
Trains will still run at peak times, headed northbound out of the Poinciana station every 30 minutes from 5:45 to 8:45 a.m. and from 3:45 to 7:25 p.m. They take eight minutes to reach the Kissimmee station and 15 to get to the Tupperware station.
Southbound trains will reach Meadow Woods every half hour in the mornings from 6:09 to 9:09, and from 4:09 to 8:09 p.m.
For the complete schedule, see the SunRail website.
Additional staff has been hired to sanitize and disinfect train interiors nightly, and Ambassadors are supplied with sanitizers to disinfect all station equipment and frequently touched surfaces. SunRail staff has access to sanitizing towelettes and hand wash stations throughout their workday. All riders are encouraged to cough or sneeze directly into your elbow, stay home when feeling ill, and to wash their hands to prevent the spread of germs.
For those who will be working from home for an extended period, SunRail/FDOT is offering to extend a travel passes equivalent to the number of days that the SunCard holder will not be riding the train. Please contact SunRail Customer Service at 1-855-RAIL-411 (1-855-724-5411) or submit an inquiry to firstname.lastname@example.org or through “Have A Question” on the SunRail mobile App. Notify the customer service representative that you would like to suspend your pass and the date. When you are ready to ride again, simply contact SunRail Customer Service at least 72 hours before intending to ride to reinstate and extend your pass. If you bought your pass through a commuter benefit organization, such as WageWorks or WiredCommute, and need refund, please contact your provider.