The City of Kissimmee Police and Fire departments are making some changes in the way they respond to request for assistance. When dialing 9-1-1 for a medical emergency, call-takers are asking additional questions to determine if you have flu like symptoms, have recent travel, or have come in contact with someone who has the novel corona virus.
In some cases, the first responders may arrive wearing protective garments and masks over their nose and mouth as a precaution. They will then ask some additional questions to determine if you have flu like symptoms at a distance.
The City’s departments want to assure you, none of the new protocols will delay assistance and the actions taken are consistent with the way they typically handle someone with flu like symptoms.
For more information about the City of Kissimmee, visit www.kissimmee.org.