Last week at the Florida Court Clerks & Comptroller Association’s Summer Conference in Ponte Vedra Beach, Kelvin Soto, Esq., the Clerk of the Circuit Court & County Comptroller of Osceola, received acknowledgement from fellow professionals for his office’s dedication to implementing and adhering to recommended best practices followed by all Florida Clerks & Comptrollers.
Osceola County received recognition of adherence to best-in-class practices in the areas concerning appeals; court record retention and destruction; determination of indigency; evidence storage and destruction; Exploitation of Vulnerable Adult Injunctions; Guardianship audits; reporting Mental Health cases to state agencies; requests to redact exempt personal information; Risk Protection Orders; and unclaimed funds. Osceola County was one of 37 counties in the state whose offices received recognition in all available areas.
Osceola Clerk & Comptroller staff attended information sessions on a wide range of topics including human resources, court record processing, and I.T. updates. By participating in these opportunities, staff from across the state can share their processes, lessons learned, and be able to collaborate to ensure even higher levels of customer care regardless of a customer’s location.
The award was accepted on behalf of Osceola County and Clerk & Comptroller Soto by Civil Division Director, Michelle Shephard, and Criminal Division Director, Catherine Smith, whose divisions were heavily involved in ensuring the office’s adherence to the best practices.
