A recall has been issued for Amazon’s smart Ring doorbell as about 350,000 of its 2nd generation video doorbells sold in the US could possibly catch fire. According to a notice published by the US Consumer Product Safety Commission, there have been 23 reports of Ring doorbells igniting and causing minor property damage, and eight reports of minor burns. Ring’s website says doorbells affected by the recall do not need to be returned, instead, users should follow their updates instead of all instructions.
Ring says there is no risk of fire if the doorbell is installed correctly, but the device can overheat if the wrong screws are used during installation. According to the recall notice, Ring says that it received eighty-five reports of people using the wrong screws which can possibly damage the doorbell’s battery.
Ring has put out an updated set of instructions for its video doorbell installation, which warns customers about using screws other than the included “smart security screws” to secure the video doorbell to the mounting bracket.
